How can we help you?

1. Tap "Your Location" at the top and enter your address or postcode. You then see the shops that deliver to you. 2. Add products to your cart. 3. Open your cart, tap Checkout and enter your delivery address. 4. The shop reviews your order. When the shop accepts it, you get a link to pay online.

Yes. The minimum order value is €50. Your cart must reach €50 before you can place a delivery order.

Yes. You can change the items in your order until you pay for it. After payment, the order cannot be changed.

Enter the code in your cart before checkout. The discount is applied there. A code does not work if the order is below its minimum amount, the code has expired, it reached its usage limit, or you already used it.

Open the order tracking page and enter your order code and the email or phone number you used on the order. If you have an account, you also see all orders under My Orders.

Within Austria: • Your first order: free delivery. • Orders of €100 or more: free delivery. • Orders from €50 to €100: €5 delivery fee. For other countries in Europe, the shipping cost depends on the destination and the parcel weight. You see the exact cost at checkout.

Inside Wien: usually the same day, in 30 minutes to 1 hour. We deliver from 9 AM to 10 PM. Rest of Austria: 1 to 2 days. Other countries in Europe: the time depends on the destination. Orders ship with Austrian Post.

In Austria, we deliver from local shops. Enter your address under "Your Location" to see the shops that deliver to you. We also deliver across Europe with Austrian Post. Norway, Switzerland and the UK are not available yet.

The delivery person contacts you. If the delivery fails, you can arrange a new delivery. An additional charge can apply.

Yes. Fresh and frozen items are packed to keep their quality during transport. They are available inside Wien, in the rest of Austria and for other countries in Europe.

You do not pay when you place the order. The shop first reviews and accepts your order. Then you receive a link to pay securely online by card.

No. We do not offer cash on delivery. You pay online by card after the shop accepts your order.

Our prices match the local market. Each shop sets its own prices, so the same product can have a different price in a different shop.

After the shop approves your order, there is no refund unless a product is defective. If a product is defective, return it to the shop. Bideshi Bazar then checks the problem. If the claim is valid, you get a full refund.

Log in, open your account and file a complaint for the order. You can follow the status under My Complaints. You can also write to [email protected].

Bideshi Bazar Club is our points programme. You only need to place an order to earn points. There is nothing else to do.

Yes. You need an account to place an order. Registration is free and takes a minute.